Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or RFP form
• Send us emails or communicate with us
• Request information about our services
• Engage us for consulting or development services

This information may include your name, email address, company name, phone number, project requirements, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Communicate with you about projects and services
• Send you technical updates and service information
• Improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our website or conducting business (under confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure hosting and backup procedures

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Contact inquiries: 2 years from last contact
• Project-related information: Duration of project plus 7 years for legal compliance
• Marketing communications: Until you unsubscribe

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information for certain purposes

To exercise these rights, please contact us at info@grepnetics.com.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. These may include:

• Essential cookies for website functionality
• Analytics cookies to understand website usage (anonymized)
• Performance cookies to optimize loading times

You can control cookie settings through your browser preferences.

8. International Data Transfers

As a Singapore-based company, your information is primarily processed in Singapore. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

13. Compliance

This privacy policy is designed to comply with applicable data protection regulations, including the Singapore Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) where applicable.